Delivery Lead

We are building the era of enterprise intelligence. Our vision is to improve our clients’ productivity through data and AI by creating solutions that deliver clear business impact. As a Microsoft partner, we are at the forefront of helping companies transform how they operate. What brings us together is deep technical expertise, a creative engineering mindset and a people-first culture. At Norrin, you can grow in the direction that matters to you and build solutions that make a real difference. Norrin has strong roots in Finland, but we are operating internationally across the Nordics, the United States and APAC.

In the Delivery Lead role, you will lead customer-related deliveries and projects comprehensively – from planning to implementation and reporting. You will work closely with account managers, chief architects and the delivery team and be responsible for delivering to Norrin's customers. As part of our internal guild activities, you will also actively influence the development, collaboration and sharing of information in the DMO area.

In this role, you will

• You lead and coordinate ongoing deliveries and project deliveries of named accounts

• You are responsible for the quality, schedule, budget and risk management of deliveries

• You take care of resourcing of accounts, ensuring the right expertise and sufficient team support

• You lead and facilitate customer events (kick-offs, reviews and retrospectives)

• You act as a seamless link between the customer and Norrin experts

• You support the team in best practices of delivery processes, testing and documentation

• You promote Norrin's growth goals as part of the Customer Team

Why Norrin?

• Culture built around people: A workplace where you’re welcome as your authentic self and supported to thrive and grow. Our culture is rooted in openness, inclusion, and mutual respect.

• Flexible work model: Balance matters. Our hybrid approach offers the best of both worlds. Flexibility when you need it, and in-person collaboration for meaningful team interactions.

• Benefits for wellbeing: We offer comprehensive benefits from extensive occupational healthcare, dental coverage, insurance, regular massage opportunities to cultural and sports perks.

• Fair and rewarding compensation: Total compensation includes a base salary and bonus, reflecting your expertise and contributions, along with the opportunity to participate in the employee fund.

• Opportunities to grow: Your journey at Norrin starts with a personal development plan tailored to your goals and reviewed regularly. Your growth is further supported through training and certification opportunities. You’ll also be encouraged to join our Guilds - collaborative communities that foster learning and development across Norrin.

We value

• At least 5 years of experience in delivering IT services, for example in a project manager, service manager or scrum master role

• At least 3 years of experience in managing AI, data or integration services in agile environments

• Understanding of AI, data or integration architectures, data modeling, processing and information security

• Excellent communication skills in both Finnish and English

• Customer-oriented, solution-focused and development-oriented attitude

• A relevant university degree (e.g. computer science, information systems, engineering)

Could this be your next career move?

We’d love to hear more about you! We will move forward in the recruitment process as soon as we find the right person, so please apply as soon as possible.